Privacy Policy

Effective Date: 12 July 2026

Beyond Bookingnear Holidays Private Limited ("Company", "Bookingnear", "we", "us" or "our") is committed to protecting the privacy and personal information of its customers, website visitors, business partners and other individuals who interact with us.

This Privacy Policy explains how we collect, use, process, store, disclose, transfer and protect your personal information when you access our website, contact us, request a quotation, make a booking, purchase travel-related services or otherwise interact with us through any communication channel.

By accessing our website, requesting a quotation, making a booking, submitting your personal information or using our services, you acknowledge that you have read and understood this Privacy Policy. Your personal information will be processed in accordance with this Privacy Policy and applicable laws of India, including on the basis of your consent where required, the performance of a contract, compliance with legal obligations, or any other lawful purpose permitted under applicable law.

This Privacy Policy should be read together with our Terms & Conditions, Cookie Policy and any other policies published by the Company.

1. WHO WE ARE

Beyond Bookingnear Holidays Private Limited is an Indian travel company engaged in providing domestic and international travel-related services, including but not limited to:

  • Holiday Packages

  • Hotel Reservations

  • Flight Bookings

  • Visa Assistance

  • Cruise Bookings

  • Airport Transfers

  • Sightseeing Tours

  • Attraction Tickets

  • Travel Insurance Facilitation

  • Car Rentals

  • Corporate Travel Services

  • Group Tours

  • Other Travel-Related Services

For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023, Beyond Bookingnear Holidays Private Limited is the Data Fiduciary responsible for processing your personal information.

2. PERSONAL INFORMATION WE COLLECT

Depending upon the nature of the services requested, we may collect the following categories of personal information.

2.1 Identity Information

  • Full Name

  • Date of Birth

  • Gender

  • Nationality

  • Passport Details

  • Visa Information

  • Government-issued Identification (where required)

  • PAN (where legally required)

  • GST Details (for business customers)

2.2 Contact Information

  • Mobile Number

  • WhatsApp Number

  • Email Address

  • Residential Address

  • Billing Address

  • Emergency Contact Details

2.3 Booking Information

To facilitate travel bookings and related services, we may collect:

  • Destination

  • Travel Dates

  • Flight Information

  • Hotel Preferences

  • Room Preferences

  • Meal Preferences

  • Special Requests

  • Frequent Flyer Numbers (where applicable)

  • Travel History (where required for visa processing)

  • Loyalty Membership Details voluntarily provided by you

2.4 Health & Accessibility Information

Where voluntarily provided by you or where necessary for providing the requested travel services, we may collect limited information relating to:

  • Medical Conditions

  • Dietary Requirements

  • Wheelchair Assistance

  • Accessibility Requirements

  • Emergency Medical Information

Such information shall be collected only where reasonably necessary for providing the requested travel services or complying with legal or operational requirements.

2.5 Payment Information

For processing payments, we may collect:

  • Transaction Reference Number

  • Payment Method

  • Payment Status

  • Billing Information

The Company does not store complete debit card numbers, credit card numbers, CVV numbers, UPI PINs, online banking passwords or similar payment credentials. Payments are processed through authorised banks and secure payment gateway providers.

2.6 Technical Information

When you access our website, we may automatically collect certain technical information including:

  • IP Address

  • Browser Type

  • Device Type

  • Operating System

  • Device Identifier (where applicable)

  • Date and Time of Access

  • Website Usage Information

  • Cookies and Similar Technologies

Such information helps us maintain website security, improve performance and enhance user experience.

2.7 Communications

We may retain records of communications exchanged with you, including:

  • Emails

  • WhatsApp Messages

  • Telephone Calls

  • Customer Support Requests

  • Complaint Records

  • Feedback

  • Reviews

  • Correspondence relating to bookings

Such records may be retained for customer service, quality assurance, fraud prevention, dispute resolution, legal compliance and business administration.

3. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information through various lawful means, including:

  • Information provided directly by you during enquiries, bookings or account registration (where applicable).

  • Information submitted through our website, online forms or booking platforms.

  • Information shared through email, telephone, WhatsApp, social media or other communication channels.

  • Information received from authorised travel agents, representatives or persons acting on your behalf.

  • Information received from airlines, hotels, transport providers, visa facilitation agencies, insurance providers or other Suppliers where necessary to provide the requested services.

  • Information collected automatically through cookies, analytics tools and similar technologies when you use our website.

The Company shall collect only such personal information as is reasonably necessary for the purposes described in this Privacy Policy.

4. PURPOSE OF PROCESSING

We process personal information only for legitimate and lawful purposes, including to:

  • Process enquiries and quotations.

  • Confirm and manage travel bookings.

  • Issue tickets, vouchers and travel documents.

  • Arrange flights, hotels, transfers, tours and other travel services.

  • Facilitate visa applications and travel insurance.

  • Process payments, refunds and cancellations.

  • Provide customer support.

  • Verify identity where required.

  • Prevent fraud and unauthorised transactions.

  • Comply with legal, tax, accounting and regulatory obligations.

  • Improve our website, products and customer experience.

  • Respond to complaints and resolve disputes.

  • Send booking confirmations, travel updates, operational notifications and service communications.

  • Send promotional offers and marketing communications where permitted by applicable law or with your consent.

The Company shall process personal information only to the extent reasonably necessary to fulfil the purposes described above.

5. LAWFUL PROCESSING

The Company processes personal information only where permitted under applicable law, including:

  • with your consent, where consent is required;

  • where necessary to perform or facilitate a contract or booking requested by you;

  • where required to comply with applicable legal or regulatory obligations;

  • where necessary to protect your vital interests during an emergency; or

  • for any other lawful purpose permitted under applicable law.

Where processing is based on your consent, you may withdraw such consent at any time by contacting the Company. Withdrawal of consent shall not affect the lawfulness of any processing undertaken before such withdrawal and may affect our ability to provide certain services where such processing is necessary for the requested booking.

6. DISCLOSURE OF PERSONAL INFORMATION

The Company does not sell, rent, lease or trade your personal information to third parties for their independent marketing purposes.

Your personal information may be disclosed only where reasonably necessary to provide the requested travel services, comply with legal obligations, protect our legitimate business interests, or as otherwise permitted or required under applicable law.

The Company may share your personal information with:

  • Airlines and Airline Service Providers

  • Hotels, Resorts and Accommodation Providers

  • Cruise Operators

  • Transport and Transfer Providers

  • Destination Management Companies (DMCs)

  • Tour and Activity Operators

  • Visa Facilitation Agencies

  • Embassies and Consulates (where applicable)

  • Travel Insurance Providers

  • Payment Gateway Providers

  • Banks and Financial Institutions

  • Technology Service Providers

  • Cloud Hosting Providers

  • Customer Support Service Providers

  • Professional Advisors, Auditors and Consultants

  • Government Authorities, Regulatory Authorities and Law Enforcement Agencies

  • Other third parties where disclosure is necessary to provide the requested travel services or comply with applicable law.

The Company shall disclose only such personal information as is reasonably necessary for the relevant purpose.

7. DISCLOSURE REQUIRED BY LAW

The Company may disclose personal information where such disclosure is required or permitted by applicable law, including:

  • in response to a court order, subpoena or other legal process;

  • in response to a lawful request from a government authority or regulatory body;

  • for the prevention, detection or investigation of fraud, cybercrime or other unlawful activities;

  • to establish, exercise or defend legal rights;

  • to protect the rights, property or safety of the Company, its customers, employees, business partners or the public; or

  • where disclosure is otherwise required or permitted under applicable law.

8. INTERNATIONAL TRANSFER OF PERSONAL INFORMATION

As an international travel company, the Company may transfer your personal information outside India where reasonably necessary to arrange international travel services requested by you.

Such transfers may include sharing personal information with:

  • Foreign Airlines

  • Overseas Hotels and Accommodation Providers

  • Destination Management Companies (DMCs)

  • Overseas Transport Providers

  • Foreign Embassies and Consulates

  • Visa Processing Agencies

  • International Insurance Providers

  • Global Reservation Systems

  • Overseas Technology Service Providers

The Customer acknowledges that international travel bookings may require the transfer of personal information to countries that may have data protection laws different from those applicable in India.

The Company shall take reasonable steps to ensure that such transfers are made only where necessary for providing the requested travel services and in accordance with applicable laws.

9. DATA SECURITY

The Company maintains reasonable administrative, technical and organisational safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised access, disclosure or misuse.

Such safeguards may include, where appropriate:

  • Secure Servers

  • SSL Encryption

  • Password-Protected Systems

  • Restricted Employee Access

  • Multi-level Access Controls

  • Secure Payment Gateway Integration

  • Firewalls and Network Security Measures

  • Anti-malware and Threat Protection Systems

  • Periodic Data Backups

  • Employee Confidentiality Obligations

  • Internal Security Policies and Procedures

While the Company adopts commercially reasonable security measures, no method of electronic transmission, storage or internet communication can be guaranteed to be completely secure. Accordingly, the Company does not guarantee absolute security of personal information.

10. DATA RETENTION

The Company shall retain personal information only for as long as reasonably necessary to:

  • provide the requested travel services;

  • administer bookings and customer support;

  • process refunds and resolve disputes;

  • comply with legal, tax, accounting and regulatory obligations;

  • prevent fraud and protect legitimate business interests;

  • enforce contractual rights; or

  • fulfil any other lawful purpose.

Upon expiry of the applicable retention period, personal information shall be securely deleted, anonymised or destroyed where legally permissible.

11. YOUR PRIVACY RIGHTS

Subject to applicable laws, you may exercise the rights available to you under applicable data protection laws, including the right to:

  • request access to your personal information;

  • request correction or updating of inaccurate or incomplete personal information;

  • request deletion of personal information where legally permissible;

  • withdraw consent where processing is based upon consent;

  • request information regarding the processing of your personal information; and

  • lodge a complaint with the appropriate authority where available under applicable law.

The Company may require reasonable proof of identity before acting upon any such request.

Where permitted by law, the Company may decline a request where disclosure would adversely affect the rights of another person, prejudice legal proceedings, compromise security, or where the request is otherwise exempt under applicable law.

12. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies, pixels and similar technologies to:

  • improve website functionality;

  • remember user preferences;

  • analyse website traffic;

  • enhance website security;

  • improve user experience; and

  • measure the effectiveness of our marketing activities.

By continuing to use our website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy, unless you disable such technologies through your browser settings.

Most web browsers allow cookies to be disabled or deleted. However, disabling cookies may affect the functionality and performance of certain features of our website.

13. MARKETING COMMUNICATIONS

Where permitted under applicable law or with your consent, the Company may send promotional offers, newsletters, travel updates and marketing communications through email, SMS, WhatsApp or other electronic communication channels.

You may opt out of receiving promotional communications at any time by:

  • clicking the unsubscribe link (where available);

  • replying STOP (where applicable); or

  • contacting the Company directly.

Please note that even if you opt out of promotional communications, we may continue to send important service-related communications, including booking confirmations, payment confirmations, travel updates, itinerary changes, security alerts and other operational communications relating to your bookings.

14. THIRD-PARTY WEBSITES

Our website, communications or online platforms may contain links to websites, applications or services operated by third parties, including airlines, hotels, payment gateway providers, insurance companies, government authorities or other travel service providers.

Such third-party websites operate independently of the Company and are governed by their own terms, conditions and privacy policies. The Company does not control and is not responsible for the privacy practices, security measures, content or availability of any third-party website or service.

Customers are encouraged to review the privacy policies of such third-party websites before submitting any personal information.

15. CHILDREN'S PRIVACY

Our services are intended for persons who are legally competent to enter into a binding contract under applicable law or for minors whose travel arrangements are made by their parent, legal guardian or a person lawfully authorised to act on their behalf.

Where personal information relating to a child or minor is collected for the purpose of providing travel services, such information shall be provided only by the child's parent, legal guardian or authorised representative.

The Company processes personal information relating to children only to the extent reasonably necessary for providing the requested travel services or complying with applicable legal requirements.

16. CHANGES TO THIS PRIVACY POLICY

The Company may amend, modify or update this Privacy Policy from time to time to reflect changes in applicable laws, regulatory requirements, technology, business operations or our services.

The updated Privacy Policy will become effective upon publication on the Company's official website unless otherwise required by applicable law.

Where required by applicable law, or where the changes materially affect the processing of your personal information, the Company may provide additional notice through email, our website or any other appropriate communication channel.

The version of this Privacy Policy in effect at the time your personal information is collected or your booking is confirmed shall continue to apply to that information unless otherwise required by applicable law or unless you consent to the updated Privacy Policy.

17. GRIEVANCE REDRESSAL

If you have any questions, concerns or complaints regarding this Privacy Policy or the processing of your personal information, or if you wish to exercise your rights under applicable data protection laws, you may contact our Grievance Officer.

Grievance Officer

Beyond Bookingnear Holidays Private Limited

Email: info@bookingnear.com

Contact : +918009522992

18. CONTACT US

For any questions regarding this Privacy Policy or our privacy practices, please contact:

Beyond Bookingnear Holidays Private Limited

Registered Office

LGF-35, Kahlon Emporium 1, Sector-16, Vrindavan Colony, Lucknow, Uttar Pradesh - 226029, India

Email: info@bookingnear.com

Contact : +918009522992

CIN: U79120UP2025PTC220556

GSTIN: 09AANCB4255G1ZH

19. SEVERABILITY

If any provision of this Privacy Policy is held to be invalid, illegal or unenforceable by a court or competent authority, such provision shall be deemed severed only to the extent necessary, and the remaining provisions shall continue in full force and effect.

20. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Subject to the rights available under applicable law, any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at Lucknow, Uttar Pradesh.

21. ENTIRE PRIVACY POLICY

This Privacy Policy constitutes the complete privacy policy of Beyond Bookingnear Holidays Private Limited relating to the collection, use, processing, storage, disclosure and protection of personal information and supersedes all previous versions published by the Company.

By continuing to use the Company's website, requesting quotations, making bookings, purchasing travel services or otherwise interacting with the Company after the Effective Date, you acknowledge that you have read, understood and accepted this Privacy Policy to the extent permitted under applicable law.