Terms & Conditions
GENERAL TERMS AND CONDITIONS
1. Pricing Our policy assures you of an economic pricing, along with the convenience of making reservation online. Unless otherwise mentioned, prices quoted on our website are charged on per person basis, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.
2. Methods of Payment We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners. Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement.
2.2 The Card must be in the name of one of the passengers travelling and must be carried at the time of travel. The Card may need to be presented to third parties for identity verification.
2.3 Please supply us with the correct Card billing and cardholder information (Payment Information). If you do not supply the correct Payment Information, the purchase of products or services from the Site may be delayed and the overall cost of your purchase may increase. We reserve the right to cancel products or services purchased from the Site if payment is declined or if you have supplied incorrect Payment Information.
CONFIRMATION OF PAYMENT
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail. Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
CANCELLATION & NO SHOW POLICY
The following conditions may apply in the event of any cancellation:
1.1. Cancellation policies will apply as per terms and conditions of individual bookings and will be charged accordingly.
1.2. No refund in case of nonrefundable and advance purchase booking in any circumstances.
1.3. If the payment is done by credit card online then there will be a charge of 5% (online service charge) for refunding the money back.
1.4. We will endeavor to fulfil any booking made by you through this Site. However, due to events beyond our control, it may be necessary for us, and we reserve the right, to cancel any booking made by you through this Site. In the event that we cancel any booking made by you through this Site, we may, at our sole discretion, provide you with alternative travel arrangements. We will determine, at our sole discretion, the form and amount of any compensation payable to you by us once we have considered any relevant supplier's booking conditions and any circumstances giving rise to cancellation.
1.5. No Show If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, Likewise, rescheduling cannot be allowed for confirmed tours, and other travel related services.
Prior to making cancellation, we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Explorer BookingNear in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Explorer BookingNear cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
1.1. Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules and such other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that Explorer BookingNear Private Limited reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of vis major, such as flood and earthquake.
1.2. We reserve the right to change any booking made by you through this Site at any time and at our sole discretion. If we do so, we will notify you of any changes that have been made by us. If the change is a material one, we may, at our sole discretion, offer you alternative travel arrangements once we have considered any relevant supplier's booking conditions and any circumstances giving rise to cancellation and/or change
HOTEL ACCOMMODATION & CHECK-IN – CHECK-OUT POLICY
If we are not able to trace for you an accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of similar budget and standard. Speaking of check-in / check-out policy, it largely depends on the hotel that you´ve chosen. Explorer BookingNear Private Limited cannot be held responsible for any early or late check-in and check-out requests which are not adhered by the hotel due to their busy schedule.
Explorer BookingNear Private Limited shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.
It is the responsibility of every guest to ensure that he or she carries documents relevant for a particular tour, including passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.
WEBSITE USAGE RESTRICTIONS
All content in this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Explorer BookingNear Private Limited. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
Currency conversions shown on the Site are for comparison purposes only. Purchases will be made in the local currency originally displayed for the relevant supplier and the actual currency conversion rate will vary from time to time. Any reliance upon the currency rates provided on the Site is at your own risk.
ELIGIBILITY AND REGISTRATION
1.1 In order to access the Site, you must satisfy the minimum age requirement of 18 years and have full legal capacity.
1.2 Any person under the age of 18 years accessing the Site must have permission from their parent or guardian to do so.
1.6 In order to use the Site and your Online Account, you will require access to the Internet. You are responsible for any connection, service and other fees associated with such access and for providing all equipment necessary to enable you to connect to the Internet (including a computer and modem or other access device).
PASSWORD SECURITY AND NOTIFICATION
You are solely responsible for all activities that occur in connection with your Log-In Details in respect of the Site and your Online Account. Accordingly, you must take steps to protect the confidentiality of your Log-In Details. You must notify us immediately if you become aware of any disclosure, loss, theft or unauthorized use of your Log-In Details.
USER GENERATED CONTENT
1.2 The Site may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews, comments or other Content, messages, materials or other items on the Site (Interactive Areas). If we provide such Interactive Areas, you are solely responsible for your use of such Interactive Areas and all use of them is at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any: (a) Content that is unlawful, libelous, defamatory, offensive to any religious or moral groups, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; (b) Content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local or national or international law, including, without limitation, the regulations of the relevant stock exchange regulator in that jurisdiction in which the Content is published; (c) Content that may infringe any patent, trade mark, trade secret, copyright or other intellectual or proprietary right of any party; (d) Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including us; (e) Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations; (f) private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers; (g) Viruses, corrupted data or other harmful, disruptive or destructive files; (h) Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or (i) Content or links to Content that, in our sole judgement, either (a) violates any of the above; (b) is objectionable; (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site; or (d) exposes (or may expose) us, any of our affiliates, or other users of the Site to any harm or liability of any type.
1.3 We take no responsibility and assume no liability for any Content posted, stored or uploaded onto the Interactive Areas by you or any third party, or for any loss or damage thereto, nor are we liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter in the Interactive Areas. We are not liable for any statements, representations or Content provided by users of the Site in any public forum, personal home page or other Interactive Area. Although we have no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, we may, in our absolute discretion, remove, screen or edit without notice any Content posted or stored on the Site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on the Site at your sole cost and expense.
1.4 If it is determined that you retain any moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by us or our affiliates, licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release us and our affiliates, licensees, successors and assigns from any claims that you could otherwise assert against us by virtue of any such moral rights.
RESTRICTIONS ON USE OF THE SITE
You agree that you will not (either yourself or through any third party): (a) use any robot, spider, screen scraper, data aggregation tool or other automatic device, routine or process (Automated Process) to process, monitor, copy or extract any web pages on the Site, or any of the information, Content or data contained within or accessible through the Site, without our prior written permission; (b) Use any Automated Process to aggregate or combine information, Content or data contained within or accessible through the Site with information, Content or data accessible via or sourced from any third party; (c) Use any Automated Process to interfere or attempt to interfere with the proper working of the Site or any transaction or process being conducted on or through it; (d) Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of or bandwidth connecting to the Site; (e) reverse engineer, reverse assemble, decompile, or otherwise attempt to discover source code or other arithmetical formula or processes in respect of the software underlying the infrastructure and processes associated with the Site; or
USE OF SITE
The Site is provided to make available to you information about holidays, destinations, tourist attractions and promotional offers and to provide you with a facility to book holidays, flights and other travel arrangements online. The Site is not provided for any other purposes. The Site is intended only for your personal, non-commercial use. Unless otherwise specified, you alone are solely responsible for determining whether any product or service is appropriate or suitable for your requirements.