Effective Date: 12 July 2026

These Terms and Conditions ("Terms") govern all enquiries, quotations, proposals, bookings, reservations, confirmations, invoices, purchases and travel services provided by Beyond Bookingnear Holidays Private Limited ("Company", "Bookingnear", "we", "us" or "our") through its website, mobile platforms, social media channels, offices, authorised representatives or any other mode of communication.

By requesting a quotation, accepting a proposal or booking confirmation, making any payment, confirming a booking, or using any travel service provided by the Company, the Customer acknowledges that they have read, understood and agree to be legally bound by these Terms and Conditions.

If a booking is made on behalf of one or more travellers, the person making the booking represents and warrants that they are duly authorised to act on behalf of all such travellers and accepts these Terms and Conditions on their behalf. Each traveller shall be jointly and severally responsible for complying with these Terms and Conditions.

1. DEFINITIONS

For the purpose of these Terms, unless the context otherwise requires:

Company means Beyond Bookingnear Holidays Private Limited, its successors and permitted assigns.

Customer, Traveller, Guest, Passenger, You, or Your means the person making the booking and every person travelling under that booking.

Booking means any confirmed reservation, quotation accepted by the Customer, package holiday, hotel reservation, airline ticket, visa assistance, sightseeing tour, transfer, cruise, activity, travel insurance or any other travel-related service arranged by the Company.

Supplier means any independent third-party service provider including but not limited to airlines, hotels, resorts, transport operators, cruise companies, visa agencies, embassies, tour operators, attraction operators, insurance providers, rail operators or any other entity providing services forming part of the Booking.

Travel Services means all services arranged or facilitated by the Company including domestic and international holiday packages, hotel bookings, flight bookings, cruises, transfers, sightseeing, visas, insurance and other travel-related services.

Force Majeure Event means any event beyond the reasonable control of the Company including, but not limited to, natural disasters, floods, earthquakes, fires, pandemics, epidemics, quarantine restrictions, war (declared or undeclared), terrorism, civil unrest, riots, strikes, labour disputes, governmental actions, border closures, visa restrictions, airport closures, transport disruptions or any similar unforeseen event.

2. BOOKING ACCEPTANCE

2.1 All quotations issued by the Company are subject to availability at the time of confirmation and shall not constitute a binding contract until confirmed by the Company in writing.

2.2 A booking shall be deemed confirmed only upon:

• receipt of the applicable advance or full payment;
• written confirmation issued by the Company; and
• confirmation from the respective Supplier(s), wherever applicable.

2.3 Until a booking is confirmed, airfare, hotel rates, exchange rates, taxes, visa fees and other charges remain subject to change without prior notice.

2.4 The Company reserves the right to refuse, decline or cancel any booking where:

• payment is not received within the stipulated time;
• incorrect or misleading information has been provided;
• fraudulent or suspicious activity is detected;
• government regulations prohibit the booking; or
• circumstances beyond the Company's reasonable control prevent the booking from being fulfilled.
• The Company reserves the right, at its sole discretion and subject to applicable law, to refuse or decline any booking prior to confirmation without assigning any reason.

2.5 The Company reserves the right to correct any clerical, typographical, computational, pricing or system error at any time prior to the commencement of travel. In such event, the Customer shall be informed and may either accept the corrected booking details or cancel the affected booking and receive a refund of the amount paid for the affected service.

3. PRICING

3.1 All prices quoted by the Company are for the specific travel service(s) requested by the Customer. Unless expressly stated otherwise, prices are quoted on a per person, per room, per vehicle, per ticket, or per service basis, as applicable.

3.2 Unless specifically included in the quotation, booking confirmation, or invoice, prices do not include passport fees, visa charges, travel insurance, meals and beverages not specifically mentioned, personal expenses, laundry, room service, telephone charges, optional tours, gratuities, porterage, excess baggage charges, tourism or city taxes, security deposits, local government levies, or any other item not expressly stated as included.

3.3 All quotations are subject to availability and are based on prevailing airfares, hotel rates, supplier tariffs, transportation costs, foreign exchange rates, taxes, government levies, and other applicable charges at the time the quotation is issued.

3.4 Prices are subject to change without prior notice until the booking is confirmed. Any increase in airfare, supplier charges, taxes, government levies, fuel surcharges, foreign exchange fluctuations, or any other cost beyond the Company's reasonable control occurring before confirmation may result in a revision of the quoted price.

3.5 After confirmation of the booking, any price revision shall be limited to changes imposed by airlines, hotels, cruise operators, transport providers, government authorities, or other third-party suppliers, or as otherwise permitted under applicable law. The Company shall notify the Customer of any such change as soon as reasonably practicable.

3.6 In the event of any pricing error, typographical error, technical error, or system malfunction resulting in an incorrect quotation or published price, the Company reserves the right to correct such error and, where necessary, cancel or amend the booking after informing the Customer. In such cases, the Customer may choose to accept the corrected price or receive a full refund of any amount paid for the affected booking.

4. PAYMENT TERMS

4.1 Payment may be made through any payment method approved by the Company, including bank transfer, UPI, debit card, credit card, payment gateway or any other authorised payment method. All payments shall be deemed to have been received only upon actual credit to the Company's designated bank account or authorised payment gateway.

4.2 The Company may require an advance payment, partial payment or full payment depending upon the nature of the booking and Supplier requirements.

4.3 Failure to make payment within the specified time may result in automatic cancellation of the booking without prior notice.

4.4 The Customer warrants that all payment information provided is accurate and that they are legally authorised to use the chosen payment method.

4.5 Any bank charges, payment gateway charges, foreign exchange conversion charges or transaction fees imposed by banks or payment providers shall be borne by the Customer unless expressly agreed otherwise.

4.6 The Company reserves the right to cancel any booking if payment is declined, reversed, disputed or found to be fraudulent.

4.7 Any refund approved by the Company shall be processed within approximately 15 to 30 working days, subject to the processing timelines of banks, payment gateways and the respective Suppliers.

5. PAYMENT DISPUTES & CHARGEBACKS

Customers agree to contact the Company and provide a reasonable opportunity to investigate and resolve any payment-related concern before initiating any chargeback, payment reversal or dispute with a bank, credit card issuer or payment service provider.

Where a chargeback or payment reversal is initiated without reasonable grounds, the Company reserves the right to recover all outstanding dues, applicable bank charges, legal expenses and administrative costs incurred in defending such proceedings, subject to applicable law.

6. CUSTOMER RESPONSIBILITIES

6.1 The Customer shall provide complete, accurate and up-to-date information required for making any booking. The Company shall not be responsible for any loss, delay, cancellation, additional cost or inconvenience arising from incorrect, incomplete or misleading information provided by the Customer.

6.2 The Customer is responsible for carefully reviewing all booking confirmations, itineraries, vouchers, invoices and travel documents upon receipt and must immediately notify the Company of any discrepancy. Failure to do so shall not make the Company liable for any resulting loss or additional expense.

6.3 The Customer shall comply with all applicable laws, immigration regulations, customs requirements, health protocols, airline conditions of carriage, hotel policies and the terms and conditions of the respective Suppliers throughout the journey.

6.4 The Customer shall arrive at airports, railway stations, cruise terminals, hotels and designated meeting points within the reporting time specified by the respective Supplier. The Company shall not be responsible for missed departures, denied boarding or forfeited services resulting from late arrival.

6.5 Any additional expenses arising due to delays, missed connections, schedule changes, personal reasons or the Customer's failure to comply with applicable requirements shall be borne solely by the Customer unless otherwise required under applicable law.

7. PASSPORT, VISA & IMMIGRATION

7.1 Every traveller is solely responsible for possessing a valid passport, visa, transit visa, permits, travel authorisations, health certificates, vaccination records and all other documents required by the destination, transit and return countries.

7.2 Unless specifically agreed in writing, the Company acts only as a facilitator for visa-related services and does not guarantee the approval, issuance or processing time of any visa or travel authorisation.

7.3 The grant or refusal of any visa, permission to board, immigration clearance or entry into any country is solely at the discretion of the respective embassy, consulate, immigration authority, airline or government authority. The Company shall not be liable for any refusal, delay, cancellation, deportation or additional expenses arising therefrom.

7.4 Cancellation charges, supplier penalties and applicable service charges shall continue to apply even if travel cannot be undertaken due to visa refusal, delayed visa issuance, passport issues, immigration decisions or failure to meet travel requirements.

8. TRAVEL INSURANCE

Travel may involve unforeseen risks, including medical emergencies, accidents, trip interruptions, loss of baggage, natural disasters and other events beyond the Company's reasonable control. To safeguard against such risks and the resulting financial liabilities, travellers are strongly advised to obtain comprehensive travel insurance covering medical expenses, hospitalization, emergency evacuation, repatriation, trip cancellation, personal liability and accidental death before commencing their journey.

The Company acts solely as an intermediary for airlines, hotels, transport providers, attraction operators and other third-party service providers. Except where liability arises directly from the Company's negligence, fraud, willful misconduct or as otherwise required under applicable law, the Company shall not be liable for any illness, injury, accident, disability, loss or death occurring during the journey.

All expenses relating to medical treatment, hospitalization, emergency evacuation, repatriation, funeral arrangements or other related costs shall be borne by the traveller, the traveller's family, the traveller's travel insurance provider or the party legally responsible for the incident. Any assistance provided by the Company in coordinating with service providers or authorities shall be rendered on a best efforts basis only and shall not constitute an admission or acceptance of any legal or financial liability.

9. HEALTH REQUIREMENTS

9.1 The Customer is solely responsible for ensuring that they are medically fit to undertake the proposed journey and to participate in any activity included in the booking.

9.2 The Customer shall obtain all vaccinations, medical clearances, prescriptions or health documentation required by the destination country or the relevant authorities.

9.3 The Customer shall disclose any medical condition, disability, dietary requirement or special assistance requirement that may materially affect the travel arrangements at the time of booking. The Company shall make reasonable efforts to communicate such requirements to the relevant Supplier but cannot guarantee that such requests will be accommodated.

9.4 The Company shall not be liable for any consequences arising from the Customer's failure to disclose relevant medical information or failure to comply with applicable health requirements.

10. HOTEL ACCOMMODATION

10.1 Hotel rooms, categories, bedding preferences, views and other special requests are subject to availability at the time of check-in unless expressly confirmed in writing by the respective hotel.

10.2 Standard hotel check-in and check-out timings shall apply unless otherwise specified by the hotel. Early check-in, late check-out and room upgrades are subject to availability and may attract additional charges payable directly to the hotel.

10.3 Hotels may require security deposits, resort fees, tourism taxes or incidental charges, which shall be the sole responsibility of the Customer unless specifically included in the booking confirmation.

10.4 The Company shall not be liable for any act, omission, overbooking, service deficiency or decision of the hotel except where liability arises directly from the Company's own negligence or as required under applicable law.

11. FLIGHTS, TRANSFERS & OTHER TRANSPORT SERVICES

11.1 Flight schedules, seat assignments, baggage allowances, aircraft type, route, stopovers and operating carriers are determined solely by the respective airline and may change without prior notice.

11.2 The Company is not responsible for flight delays, cancellations, diversions, missed connections, schedule changes, denied boarding, baggage loss or damage, or any other operational decisions made by the airline or transport provider.

11.3 Airport transfers, sightseeing transfers and other transport services are subject to traffic conditions, weather, road closures, government restrictions and operational requirements. Timings communicated by the Company are approximate unless otherwise specified.

11.4 Any additional expenses arising from missed flights, missed transfers or delays caused by the Customer, airlines or other third-party Suppliers shall be borne by the Customer unless recoverable from the responsible Supplier or otherwise required under applicable law.

12. SIGHTSEEING, TOURS & ACTIVITIES

12.1 All sightseeing tours, attraction tickets, activities, cruises, transfers and other travel services are subject to the operating schedules, rules and conditions of the respective Supplier.

12.2 The Company shall not be responsible for the closure, cancellation, modification, suspension or limited operation of any attraction, activity or sightseeing tour due to weather conditions, safety concerns, government regulations, maintenance, operational requirements or any other reason beyond the Company's reasonable control.

12.3 Participation in adventure sports, water sports, amusement rides, wildlife activities or any activity involving an element of risk is entirely at the Customer's own risk. The Customer shall comply with all safety instructions, eligibility requirements and directions issued by the relevant Supplier. The Company shall not be liable for any injury, illness, accident, disability, loss or death arising from participation in such activities except where liability arises directly from the Company's negligence or as otherwise required under applicable law.

12.4 Tickets issued for attractions, events, cruises, shows or activities may be non-refundable, non-transferable and non-amendable in accordance with the respective Supplier's policy.

13. ITINERARY CHANGES

13.1 All itineraries are prepared in good faith based on information available at the time of booking and are subject to operational requirements.

13.2 The Company reserves the right to modify the itinerary, sequence of services, accommodation, transport, sightseeing or other travel arrangements where reasonably necessary due to operational requirements, supplier availability, weather conditions, government directives, safety concerns or any other circumstances beyond the Company's reasonable control.

13.3 Wherever reasonably practicable, the Company shall endeavour to provide an alternative service of a similar category or value. However, such substitution shall not constitute a breach of contract where made due to circumstances beyond the Company's reasonable control.

13.4 No compensation shall be payable for minor changes that do not materially affect the overall travel experience.

14. CANCELLATION BY THE CUSTOMER

14.1 All cancellation requests must be submitted in writing by email or through any other mode accepted by the Company.

14.2 The effective date of cancellation shall be the date on which the Company receives the written cancellation request.

14.3 Cancellation charges shall be determined in accordance with the cancellation policy applicable to the respective booking and the terms imposed by the relevant Supplier, together with any applicable service charges, taxes and administrative charges.

14.4 Unless otherwise specified, deposits, visa fees, processing charges, insurance premiums, convenience fees and other non-refundable charges shall not be refundable.

14.5 Certain bookings, including promotional fares, special offers, advance purchase rates, event tickets, attraction tickets and other services designated as non-refundable by the Supplier, shall remain non-refundable except where otherwise required under applicable law.

15. CANCELLATION OR MODIFICATION BY THE COMPANY

15.1 While the Company shall use reasonable efforts to fulfil all confirmed bookings, it reserves the right to cancel or modify any booking where such action becomes necessary due to operational requirements, Supplier actions, Force Majeure events, government directives, safety concerns or any circumstances beyond the Company's reasonable control.

15.2 Where reasonably possible, the Company shall endeavour to offer an alternative service of a similar category or value. If no suitable alternative is available, refunds, if any, shall be processed in accordance with the applicable Supplier's policy and applicable law.

15.3 The Company shall not be liable for any consequential, indirect or incidental losses, including loss of business, loss of income, loss of enjoyment or additional expenses arising from such cancellation or modification, except where required under applicable law.

16. NO-SHOW POLICY

16.1 Failure to report at the designated reporting time, airport, railway station, hotel, attraction, meeting point or departure location shall constitute a No-Show.

16.2 In the event of a No-Show, the Customer shall not be entitled to any refund unless expressly permitted under the applicable Supplier's policy.

16.3 Unused hotel nights, transfers, sightseeing tours, attraction tickets, meals, flights or other travel services shall not be refunded or rescheduled unless specifically permitted by the respective Supplier.

17. REFUND POLICY

17.1 All refunds shall be subject to the cancellation policy applicable to the respective booking, the rules of the relevant Supplier and applicable law.

17.2 Refunds shall be processed only after the Company receives the corresponding refund from the relevant Supplier where the refund is dependent upon recovery from the relevant Supplier.

17.3 Processing times communicated by the Company are indicative only and may vary depending upon airlines, hotels, banks, payment gateways, government authorities or other third parties.

17.4 Bank charges, payment gateway charges, foreign exchange losses, transaction fees and other non-refundable charges may be deducted from the refund where applicable.

17.5 Refunds shall be made using the original mode of payment wherever reasonably practicable, unless otherwise agreed between the Company and the Customer or required by law.

18. THIRD-PARTY SUPPLIERS

18.1 The Company acts solely as an intermediary for the purpose of facilitating and arranging travel-related services provided by independent third-party Suppliers, including but not limited to airlines, hotels, resorts, transport providers, cruise operators, rail operators, attraction operators, activity providers, visa facilitation agencies, insurance providers and other travel service providers. The Company does not own, operate, manage or control the services provided by such Suppliers.

18.2 All travel services arranged by the Company are subject to the terms, conditions, policies and operational requirements of the respective Supplier. The Customer agrees to comply with such terms and acknowledges that the performance of the booked services remains the sole responsibility of the respective Supplier.

18.3 Except where liability arises directly from the Company's own negligence, fraud, willful misconduct or as otherwise required under applicable law, the Company shall not be liable for any act, omission, cancellation, delay, schedule change, overbooking, denial of boarding or service, interruption, closure, substitution, operational failure, service deficiency, injury, illness, disability, death, loss, damage or default arising out of or in connection with the services provided by any Supplier.

18.4 Any claim, refund, compensation or dispute arising from the acts, omissions or performance of a Supplier shall, to the extent permitted under applicable law, be governed by the applicable terms and conditions of the respective Supplier. The Customer agrees that such claims shall primarily be pursued against the relevant Supplier.

18.5 The Company may, upon request and where reasonably practicable, assist the Customer in communicating or coordinating with the relevant Supplier regarding complaints, claims, amendments, refunds or other travel-related matters. Such assistance is provided solely as a goodwill service and shall not constitute an admission of liability, acceptance of responsibility, guarantee of any outcome, or assumption of any legal or financial obligation by the Company.

18.6 The Customer acknowledges that the Company is not the principal provider of such services.

19. FORCE MAJEURE

19.1 The Company shall not be liable for any delay, cancellation, modification, non-performance, loss, damage, additional expense or failure to perform any of its obligations where such delay or failure results from a Force Majeure Event beyond its reasonable control.

19.2 Force Majeure Events include, but are not limited to, acts of God, floods, earthquakes, fires, storms, natural disasters, pandemics, epidemics, quarantine restrictions, war (declared or undeclared), terrorism, civil unrest, riots, strikes, labour disputes, governmental actions or regulations, border closures, visa restrictions, airport or airspace closures, transport disruptions, failure of public utilities or communication networks, cyber incidents affecting operations, or any other unforeseen event beyond the Company's reasonable control.

19.3 During a Force Majeure Event, the Company shall use reasonable efforts to assist Customers in obtaining alternative arrangements where reasonably practicable. However, the Company shall not be responsible for any additional costs, losses, refunds, compensation or damages arising from such events unless expressly recoverable from the relevant Supplier or otherwise required under applicable law.

19.4 Any obligations accrued prior to the occurrence of the Force Majeure Event shall remain unaffected.

20. LIMITATION OF LIABILITY

20.1 To the fullest extent permitted by applicable law, the Company's aggregate liability arising out of or in connection with any booking or travel service shall not exceed the amount actually received and retained by the Company (excluding amounts paid or payable to third-party Suppliers) from the Customer for the specific travel service giving rise to the claim.

20.2 The Company shall not be liable for any indirect, incidental, consequential, exemplary, punitive or special damages, including but not limited to loss of profits, loss of business, loss of opportunity, loss of goodwill, loss of enjoyment, mental distress or any similar losses, except where such liability cannot be excluded under applicable law.

20.3 Nothing contained in these Terms shall exclude or restrict any liability which cannot lawfully be excluded or limited under applicable law.

21. CUSTOMER CONDUCT

21.1 The Customer shall at all times conduct themselves in a lawful, respectful and responsible manner and shall comply with all applicable laws, regulations and the rules of the respective Suppliers.

21.2 The Company reserves the right to cancel, terminate or refuse any booking, without liability or refund, where the Customer's conduct is unlawful, abusive, violent, threatening, intoxicated, disruptive, fraudulent or likely to endanger any person, property or the proper operation of any travel service, subject to the applicable Supplier's policies and applicable law.

21.3 Any fines, penalties, damages or additional expenses arising from the Customer's conduct shall be the sole responsibility of the Customer.

22. INDEMNITY

The Customer agrees to indemnify, defend and hold harmless Beyond Bookingnear Holidays Private Limited, its directors, officers, employees, representatives and affiliates from and against any claims, actions, proceedings, liabilities, losses, damages, penalties, costs and expenses (including reasonable legal fees) arising out of or relating to:

(a) any breach of these Terms by the Customer;

(b) any inaccurate, incomplete or misleading information provided by the Customer;

(c) any violation of applicable laws or the rights of any third party by the Customer;

(d) any negligent, unlawful, fraudulent or wilful act or omission of the Customer; or

(e) any claim arising from the Customer's conduct during the journey.

23. WEBSITE USE

23.1 All content available on the Company's website, including text, photographs, graphics, logos, trademarks, videos, itineraries, pricing, software and other materials, is the property of the Company or its licensors and is protected under applicable intellectual property laws.

23.2 No content from the Company's website may be copied, reproduced, distributed, modified, published, transmitted or commercially exploited without the Company's prior written consent, except as permitted by applicable law.

23.3 The Customer shall not use any automated software, robot, scraper, crawler, artificial intelligence tool, data mining software or similar technology to access, extract or reproduce any content from the Company's website without prior written permission.

24. PRIVACY & DATA PROTECTION

24.1 The Customer acknowledges that the Company may collect, process, store and share personal information necessary for providing travel services, processing payments, obtaining visas, making reservations and complying with applicable legal or regulatory requirements.

24.2 Personal information may be shared with airlines, hotels, transport providers, embassies, visa agencies, insurance companies, payment service providers, government authorities or other Suppliers to the extent necessary for providing the requested travel services.

24.3 The Company shall process personal information in accordance with its Privacy Policy and applicable laws of India.

25. ELECTRONIC COMMUNICATIONS

25.1 The Customer agrees that quotations, invoices, confirmations, vouchers, notices, amendments and other communications may be sent electronically through email, SMS, WhatsApp or any other electronic communication platform provided by the Customer.

25.2 Electronic records and communications generated by the Company shall be deemed valid and admissible to the fullest extent permitted under applicable law.

26. GOVERNING LAW & JURISDICTION

26.1 These Terms and all bookings made through the Company shall be governed by and construed in accordance with the laws of India.

26.2 Subject to the rights available to consumers under applicable law, the courts at Lucknow, Uttar Pradesh shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or any booking made with the Company.

27. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

28. WAIVER

No delay or failure by the Company in exercising any right, remedy or provision under these Terms shall constitute a waiver of that right or any other right.

29. ENTIRE AGREEMENT

These Terms, together with the booking confirmation, quotation, itinerary, invoice, voucher, cancellation policy, Privacy Policy and any other written document expressly incorporated by reference, constitute the entire agreement between the Company and the Customer and supersede all prior representations, negotiations or understandings relating to the booking.

30. CONTACT INFORMATION

Beyond Bookingnear Holidays Private Limited

Email : info@bookingnear.com 

24*7 : +918009522992