FAQs

Booking Datails

Can I add baby cot in my room?

A baby cot may be provided free of charge, by some hotels, for children under the age of 2 but that is subjected to availability and their individual policies But in case if you would like to request kindly mention while booking or let us know via call or email so we can inform respective properties.

First of all, if you haven't received your reference number straight away, don't panic! Depending on what you've booked, there can often be a delay. So, just leave it with us and you should receive a confirmation within 72 hours. It's very rare that we can't confirm a booking, but if this happens we'll give you a call to discuss different options. 

If your flights have been booked with Ryanair, on occasion, your flight confirmation can take a little longer to land in your inbox. We check all bookings with them and aim to get your flight confirmed and emailed over to you within 5 working days. 

In the unlikely event that you haven’t heard from us after this time, please feel free to get in touch with one of our Travel Buddies via 

Give us a call on 

U.A.E: +971-4-2959582

India: +91-8009522992 / +91-5224073755

Email Us :  support@bookingnear.com

WhatsApp Us:

U.A.E: +971-568571203

India: +91-8009522992

We’re an online travel agent but that doesn’t mean you have to work it all out on your own. We’re right here for you, just like a high street agent would be, and that includes helping you to book. Just tell us what you need and we’ll sort it.

Give us a call on 

U.A.E: +971-4-2959582

India: +91-8009522992 / +91-5224073755

Email Us :  support@bookingnear.com

WhatsApp Us:

U.A.E: +971-568571203

India: +91-8009522992

We have travel buddy's available from 10 am to 5 pm Monday to Saturday to help you find your dream holiday. All of our travel buddies have extensive travel knowledge from the best destination to who the best airline is to travel with. We can help you with flight upgrades to doing something a little different with your accommodation. 

If you wish to get a receipt, please use Bookingnear.com manage booking section. Please note that we only offer an electronic receipt in PDF format. Allows you to get your receipt under your company name & address. You can also action this request by logging on to 'manage my bookings' via the website or also can request us via our support chanels.

Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date banks generally take up to 10-15 working days to process the refund payment and transfer the funds into a customer’s account. Please note, some banks can take up to 15-30 days, or until the next billing cycle.

Yes. Please note that we may contact you for security purposes when making a 3rd party booking for verification purpose and in case if not able to verify we have all rights to cancel booking immediately.

Yes, we will charge card immediately once you confirmed to pay and accepted terms and conditions of booking and confirmation email along with confirmation letter will be sent to email ID provided during booking.

You will require changing the name of the reservation as soon as possible and you must contact  Bookingnear.com. Supplier reserves right to amend name as per their policies and if supplier agreed to amend name then only we will approve from our end. If you do not contact us to change the guest name, the we reserves the right to refuse provide service.

Yes!  Bookingnear offers many ways to pay, including PayPal, debit card, bank transfer, online bank transfer.

While travel insurance is not required, we highly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your travel purchases.

You can check your booking status by signing in to "Manage my bookings" via the website. You may also access this information by signing in to your account.

We take Credit Card security very seriously at Bookingnear and are fully compliant with the highest standard of PCI (Payment Card Industry) compliance. For that reason, you will NEVER be asked for your credit card details over the phone by our representatives. 

Bookingnear offers three different types of promotions:

  1. Advertised specials on the website/app; which will be applied automatically upon checkout.
  2. Location-specific email specials; which are applied automatically as long as you use the special link(s) provided.  
  3. Promotional codes; sent via email.  These are entered in the promotion code box at check-out.

Make sure you are subscribed to ensure you get all the best deals! 

Once your booking is confirmed, you will receive an email that includes a link to your ticket(s).  We suggest adding no-reply@bookingnear.com to your Safe Senders list to make sure you receive all our emails, including this one. If you don’t receive the email, check your spam/junk folder. 

Bookingnear now provides you with manage booking option and retrieve booking from there or else you can also contact us via our support channels.

Details regarding your purchase will be included in the confirmation email you receive once you've completed your reservation.

 

Private tours will only include the guests in your reservation and the guide/driver. These tours offer the most personalized attention and several will allow you to help control the pace and locations visited during the tour.

Small-group tours provide a more intimate experience while retaining a lower cost. Your party will be traveling together with other guests in the same group, however, the total group size will typically remain within the 8-12 guest range.

Standard tours are typically groups of 10 or more guests.  Your party will be traveling together with other guests in the same group.

Most hotels provide a luggage storing service both before check-in and after check-out either with or without a charge. Please check with the hotel receptionist upon arrival for more information regarding this procedure as it depends on individual hotels about charges and most of hotels have as free.

Most of our products may be purchased for friends and family. However, we do have experiences that require the credit card holder and lead traveler name to be the same (this is generally for security purposes). In these cases, the lead traveler needs to book themselves. 

Some hotels charge for these facilities while other hotels may give them as complimentary for their guests. This is subject to individual hotel policy. For more details, please contact the hotel directly and check about hotel details summary mentioned with us on our page.

At this time we are unfortunately unable to offer a waitlist option for any of our tours and activities. If something you’d like to do is unavailable for your travel date, check the site for alternative options. We have several very similar options, especially for our most popular pursuits!

Check-in time is normally from 14.00 hours. Check-out time is normally before 12.00 hours. Early check-in and late check-out are subject to room availability, cannot be guaranteed and are usually not free of charge. Some hotels also having different check in timings as well which is their policies and for confirmation of individual hotel check in and checkout timing always mentioned on confirmation voucher.

The hotel address will be shown on the hotel information page on our website. After the booking is confirmed, the hotel address and telephone number will be displayed on the hotel voucher.

Cancellation policy will be different for individual booking. Kindly check carefully before submitting your booking.

Bookingnear now provides you with manage booking option. You can also cancel your booking by signing in to "Account" and choose individual booking which you want to cancel.

You can make your special request on the Room Details page of the booking form. It is important to remember that all special requests are subject to availability and cannot be guaranteed by Explorer Bookingnear. If available, your request will be confirmed upon arrival. Can access from manage booking or Account or via call or email to us directly.

All special requests are subject to availability and cannot be guaranteed by Bookingnear. Bookingnear will forward your request to your preferred hotel upon receipt and let you know status once it is confirmed or not.

Early check-in and late check-out are subject to room availability, cannot be guaranteed by Bookingnear, and kindly be informed that most of time additional charges apply.

After confirmaion you will be able to request to amend your booking as per cancellation policy and always subjected to availability from our support channels and price may differ as it picks up real time price or else can call us directly for immediate response to offer you best possible solution.

The vast majority of experiences available on  immediate confirmation.  If confirmation isn't received instantly, it may take upto  24 hours of booking, subject to availability.  Once we receive notification from our local operator, a second email is sent with either confirmation or notice that the tour is unavailable for your requested time/date. 

A tour may return unavailable due to a few different reasons. 

  • The tour date or time requested is no longer available
  • Unexpected closures of locations visited or roads used during tour, etc.

We apologize for any inconvenience, however feel free to check our website for similar tours/activities that you may enjoy.

Tours rejected by the Tour Operator will generally be refunded immediately. However, if we have emailed you with options for this tour, we may not begin the refund process until we hear back from you concerning those options. Please always be sure to reply as soon as possible with what you would like to do with your tour to give our agents the maximum amount of time to assist you.

Also can contact us via or channel support for urgent requirments. 

You can book tours, activities, attraction entry tickets and transfer online through our website, while for Holidays Packages and some other tours where you need customized offers, email us your name, expected date of arrival, the total number of people and advise us your requirement like for how many days and package with the hotel or without a hotel. We will get back to you as per your request. Once you receive the quotation from our side read complete package details with term and conditions and get back to us for the final confirmation or addition or removal of any item.

Smoking on board our coaches is strictly prohibited.  

There is no need for passport on most of our tours. Bus some might we will advise you for those excursions take you between countries where standard regulations regarding passports apply.

You can request password retrieval by using the 'Forgot your password?' .

In order to ensure that all reviews are legitimate, only customers with a valid completed booking are allowed to submit a  review. After completing your tour, you will have option in your profile to submit review. 

In case if you forgot your password you can gain access easily by one click step of forget password and can reset directly and in case of forget user name can call us or drop an email with registered email and mobile number so we can assist you further. You can set a new password at any time by using the following “Forgot your password?” link: